New Look, Same Vision

At Midland Credit Management (MCM), we stand with you on your journey towards financial recovery.

Midland Credit Management (MCM) is a company that helps consumers resolve past-due financial obligations. We empower consumers though education, while offering the ease and flexibility of payment plans, all in an effort to help them return to a path toward improved financial health. In the spirit of that partnership with our consumers, we are excited to unveil the evolution of our visual brand identity to better reflect the friendly, helpful, engaging, and approachable relationship we have with our consumers.

Over the past year, we have been building the foundation of our consumer-centric, self-service website, where consumers can view their account details and documents, take advantage of any potential discount offers, make a one-time payment, or set up a payment plan. Utilizing our website, consumers can take full advantage of everything that makes MCM unique! Why MCM?

No Fees

There are no surprise fees with MCM, so you keep more of your hard-earned cash.

Flexible Payment Plans

Choose from a variety of payment options and find a plan that works for you.

Discount Offers

Many consumers qualify for discounts that allow them to resolve accounts for less. About Us

Nationwide Support

Our team helps consumers in all 50 states get back to doing what they love.

7,000,000+

We’ve helped more than 7,000,000 people regain their financial independence.

Trusted Since 1953

MCM has been empowering consumers for more than 60 years. Previous incarnations of our brand’s outward appearance showcased who we are and what we do, but did not showcase the exclusive, individualized experience we strive to deliver to each of our consumers. Our consumers and their situations are unique, so we wanted our brand to be just as unique and encompass our compassionate approach to collections. Therefore, our new logo utilizes two intertwined circles, representing the partnership between MCM and our consumers. The circles encompass the Midland Credit Management brand’s acronym, MCM, to highlight our partnership with consumers extends to all levels and areas of the company. Our new logo also employs font with softened edges to mirror our consumer-centric values, as outlined in our industry first, Consumer Bill of Rights.  Lastly, we have moved our Midland Credit Management brand acronym, MCM, to individual blocks, to represent the ways we help our consumers build the foundation of their financial wellbeing.

We take pride in our clear and honest communications with our consumers. Your ultimate goal is to repay your debt, and we are familiar with the financial demands placed on you. We will work with you to tailor programs that provide you with the payment schedule and cash flow you need to meet your various obligations. At MCM we understand life happens, but together we move forward on a path to financial wellbeing!

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

Very helpful, organized and attentive.

–  D. B.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

ACA International Member certified image
RMAi Member image
Corporate logo for Digicert
ACA International and its design are trademarks owned by ACA International.
DigiCert is a trademark of DigiCert, Inc. and is protected under the laws of the United States and possibly other countries.

The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

Learn More

Terms of Use (TOU)

Effective as of February 7, 2023

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Consumer Testimonials

Learn more about what our consumers say about us