We value feedback from the consumers we do business with.
Please get in touch with us to share your story.
“The representative was caring and professional and very understanding of my circumstances. She made me feel at ease and helped me get my issues resolved.”
— C. Prince
“The representative told me up front that she believed my story about the fraudulent activity that’s been appearing on my credit report, and that she was more than willing to remedy the situation as best as she could.”
— J. Tom
“The representatives were professional – I’m very happy how they spoke to me. I know it’s a debt I’m paying back… but sometimes you get calls from debt collectors who can be very rude.”
— D. Robinson
“Anita was very helpful and we came up with a great agreement. She wasn’t like other bill collectors; she was real nice and patient. She listened when others wouldn’t. That’s the only reason I paid.”
— Marcos V.
“I really appreciated their professionalism. They’re very polite, very courteous on the phone, and did a very good job with my account.“
— B.D. Washington
“[Ebony] went above and beyond. I had issues with (the original issuer), but Ebony did everything right… She went out of her way to help me, work with me, and had a great attitude.“
— Marian T.
“If I were in charge I wouldn’t change anything with how you do things – there’s no need to reinvent the wheel. I’m pleased with how the representative helped me today.“
“I asked the representative one question and it was answered within one minute. All resolutions were presented to me in a professional and quick manner.“
— E. Davis
“The representative knew exactly how to handle the situation and took care of it in a very short time.“
— C. Nartey
“I like you guys, you are very professional, your representative is never pushy… I wish all my debts were handled by MCM.”
“[Simon] heard my situation and made me feel special. He gives multiple solutions to me according to my situation and without his effort and help I wouldn’t have resolved this bill.”
“I want to commend Ebony on her professional attitude and personality. She was a pleasure to work with and that is why I ended up paying. I have many debts, but chose to pay these first because of Ebony.”
— Antionette W.