Midland Credit Management’s approach to corporate citizenship and responsibility is driven by the same goals, strategies and accountabilities that drive all areas of our business. We focus primarily on initiatives that promote financial literacy, as our unique understanding of consumer behavior provides us with the insight to generate solutions that benefit our consumers and the communities in which we operate.
We believe that our business success is tied to the success of our efforts to strengthen the economic, social, and cultural fabric of our communities. We invest in our community through initiatives aimed at understanding the role we can play in helping solve the financial difficulties faced by financially-distressed consumers.
An example of our commitment is the formation of the Consumer Credit Research Institute (CCRI). The CCRI will take a scientific approach to understanding the ways in which consumers get into financial trouble and may point to better ways to break the chronic debt cycles that can lead to ongoing financial distress. The institute represents an industry-leading effort by our company to differentiate and describe an important, and often neglected, consumer segment. By partnering with leading universities, non-profit organizations, and governmental agencies, we hope the CCRI may be able to help advance thinking in the areas of public policy, financial education, and business operations.